RCS Business Messaging
Rich, Interactive & Verified Business Messaging
Turn every SMS conversation into a branded, interactive chat experience — verified sender, rich cards, carousels, buttons, media and real-time analytics on Google Messages.
What is RCS Business Messaging?
RCS (Rich Communication Services) is the modern upgrade to SMS — built directly into Google Messages and now supported on iOS. Instead of 160 characters of plain text, RCS lets brands send verified messages with logos, rich cards, image carousels, videos, PDFs, quick-reply chips and one-tap action buttons.
The result: 10× the engagement, 3–5× the conversion, and a chat-app-grade experience that runs over the trusted carrier network — no downloads, no friction, no lost trust.
Key Features
Everything you need to run enterprise RCS campaigns.
Why Choose TECHNODAIL
Enterprise Security
TLS 1.3, ISO-aligned processes and Google-verified senders.
High Delivery
Carrier-grade routes with 99%+ delivery to RCS-capable devices.
Rich Interactive Messaging
Cards, carousels, buttons and media — chat-app-grade UX.
API Integration
REST + webhooks with SDKs for Node, Python, PHP and Java.
Analytics
Real-time delivery, read, reply and conversion dashboards.
24×7 Support
Dedicated account manager and round-the-clock NOC.
Industries We Serve
Purpose-built RCS playbooks for every sector.
Explore RCS Services
10 dedicated RCS capabilities — pick, mix and scale.
Rich Cards
Send single rich cards with image, title, description and call-to-action buttons.
Learn MoreCarousel Messages
Swipeable carousels of up to 10 rich cards — a mini-catalogue inside chat.
Learn MoreSuggested Actions
Actionable buttons — call, open URL, share location, add to calendar.
Learn MoreVerified Sender
Verified business badge, logo, brand colour and company name on every message.
Learn MoreRich Media Messages
Send high-resolution images, GIFs, videos, PDFs and audio inside chat.
Learn MoreBusiness Branding
Full brand kit — logo, colours, description, contact info — on every conversation.
Learn MoreCampaign Management
Schedule, segment and A/B test RCS campaigns from an intuitive dashboard.
Learn MoreAnalytics Dashboard
Real-time delivery, read, reply and conversion analytics for every campaign.
Learn MoreWhat Customers Say
"RCS lifted our conversion 3.4× vs SMS. Verified sender + rich cards changed customer trust overnight."
"Carousels turned campaign SMS into a mini-storefront. CTR jumped from 2% to 18% in the first month."
"Interactive buttons cut support calls by 40%. Patients now book, reschedule and pay inside chat."
"Carousels of itineraries + one-tap booking buttons — our RCS campaigns outperform email by 6×."
Frequently Asked Questions
What is RCS Business Messaging?
RCS (Rich Communication Services) is the next-gen SMS built into Google Messages — with verified branding, rich cards, carousels, buttons, images, videos, read receipts and typing indicators.
How is RCS different from SMS?
SMS is 160 characters of plain text with no branding. RCS carries verified sender, logo, rich media, interactive buttons and analytics — a chat-app-grade experience.
Do customers need a special app to receive RCS?
No — RCS is delivered natively inside Google Messages on Android. Nothing to install.
Is RCS supported on iPhone?
Apple began rolling out RCS with iOS 18. Coverage grows every quarter; unsupported devices automatically fall back to SMS.
How long does RCS onboarding take?
Typically 5–7 business days — we handle brand verification, sender registration and Google approval end-to-end.
What can I send over RCS?
Rich cards, carousels of up to 10 cards, images, videos, PDFs, audio, quick-reply chips, action buttons (call, URL, location, calendar) and read receipts.
Does RCS work without internet?
No — RCS uses data or Wi-Fi. When unavailable, our platform automatically falls back to SMS so no message is ever lost.
Can I integrate RCS with my CRM?
Yes — our REST API and webhooks integrate with Salesforce, HubSpot, Zoho, Freshworks and custom CRMs in hours.
How much does RCS cost?
Starts at ₹0.28 / message on high-volume plans. Sender verification and platform access are included; we bill per delivered message.
Is RCS good for OTPs and transactional messages?
Yes — verified sender and read receipts make RCS ideal for OTPs, order updates, delivery alerts and payment reminders.
Can I run promotional campaigns on RCS?
Absolutely — carousel product launches, festival offers, cart-abandonment flows and re-engagement drips all perform far better on RCS than on SMS.
What analytics do you provide?
Sent, delivered, read, replied, clicked and converted metrics in real time — sliceable by campaign, template, geography and device.
Can I A/B test RCS campaigns?
Yes — split audiences across templates, subject lines and CTAs to find the winning variant automatically.
Do you support two-way conversations?
Yes — suggested replies and free-text responses stream to webhooks, your CRM or a live-agent console.
Is RCS DLT compliant?
Yes — sender IDs and templates align with Indian DLT norms, and we handle registration on your behalf.
Which industries benefit most from RCS?
Banking, healthcare, ecommerce, logistics, travel, real estate and government see the highest ROI thanks to verified branding and rich interactions.
Can I send RCS globally?
Yes — we support RCS in every carrier network that has enabled Google's RBM programme, with SMS fallback everywhere else.
Is there a free trial?
Yes — our sandbox is free with 100 test messages and full API access so your dev team can integrate before you go live.
How is my data protected?
All traffic is TLS 1.3 encrypted, data is stored in Indian data centres and we sign DPA + NDA for enterprise accounts.
How do I get started?
Click Get Free Demo, share your brand details, and we'll launch a verified RCS sender within 5–7 working days.